Returns & Exchanges
At Gym Shop, we want to ensure your gear supports your peak performance, which is why we offer a 30-day window for returns on all unworn and unwashed apparel and equipment. If your purchase doesn't meet your training standards, we are committed to making it right through a swift refund or exchange process.
Return Process
- 1.Initiate Your Request
Log into your Gym Shop account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and any protective seals on equipment remain intact.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous delivery barcodes.
- 4.Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.
