Returns & Exchanges

At Gym Shop, we want to ensure your gear supports your peak performance, which is why we offer a 30-day window for returns on all unworn and unwashed apparel and equipment. If your purchase doesn't meet your training standards, we are committed to making it right through a swift refund or exchange process.

Return Process

  • 1.
    Initiate Your Request

    Log into your Gym Shop account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

  • 2.
    Pack Your Gear

    Securely place the items in their original packaging, ensuring all tags are attached and any protective seals on equipment remain intact.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous delivery barcodes.

  • 4.
    Drop Off and Track

    Hand over your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.